Know your clients. Manage your offerings.
Every client in your chair has a story. With the fellbee CRM you know their preferences, when they last visited and have their full history at hand. Combine that with central service management and your entire salon runs like a well-oiled machine.
Build relationships, not just appointments.
Full client history
Every treatment, every product, every remark: all recorded. You know exactly what you did last time, without having to ask.
Personal notes
Colour formula, skin type, allergy or favourite massage oil. The details that make the difference between an appointment and an experience.
Know your most valuable clients
Who are your most loyal clients? Who spends the most? Insights that help you nurture your best relationships and grow your revenue.
Product history per client
Which products has your client purchased before? Which colours did you use? Everything is tracked automatically, so you can always give the right advice.
Central service management
Add services, adjust prices and change durations in one place. Your website, booking system and calendar are updated instantly. No more double work.
Categories & synchronisation
Organise services by category so clients quickly find what they're looking for. Changes are automatically applied everywhere, so your team always works with up-to-date information.
How you'll use the CRM every day.
A client walks in who you haven't seen for three months
You open her profile and instantly see her last treatment, the colour you used and the note that she likes tea. She feels welcome straight away.
You add a new treatment
You create the treatment in one place and it instantly appears on your website, in your booking system and in your team's calendar. No double work, no forgotten updates.
You want to reward your loyal clients
You check who visits most often and spends the most. You send them an exclusive offer as a thank you, strengthening a relationship that's lasted years.
Client management is stronger when your calendar and audience fit.
Use your client records together with online booking, industry pages and fixed client details that match your salon.
Everything about client management for your salon
The most common questions about fellbee's salon CRM and client management.
A salon CRM is your central client management: each client card keeps their treatment history, preferences and notes in one place. That way you know every client personally, without scattered lists or relying on your memory.
Yes, on every client card you can add unlimited notes, such as colour formulas, skin type, allergies, favourite massage oil or personal preferences. Come the next appointment you know exactly what you used, without having to ask again.
Clients are added to the CRM automatically as soon as they book online, and you can also create clients yourself. So you build a complete client base in one system with ease.
You manage all your services, prices and times in one place, organised by category. Change something and it updates instantly on your website, in your booking system and in your team's calendar, so there's no double work.
Yes, full client management and service management are included with fellbee for €30 a month, with the first month at €4.95. You no longer need separate CRM software or extra tools.